Human in the loop AI solutions
Turnkey AI Sales Order Entry in Epicor Kinetic
Keep working in Outlook and Kinetic the way you do today, just without the typing. Typically live in under a day, for less than the cost of a part-time employee.
In production at
Product Demo
See inbox orders turn into ERP orders
Watch sales orders move from Outlook into Epicor Kinetic in real time.
Why lowki.ai
Why manufacturers choose lowki.ai
Built by a manufacturer that runs it on its own orders every day, not by a software company guessing at how an order desk works.
Built inside a manufacturer
lowki.ai was built at Thomas Dudley Plumbing Products, a West Midlands manufacturer on Epicor since 2004, to scale its own order desk. Lexi by lowki.ai ran there for 2+ years before lowki.ai offered it to anyone else.
Nothing new to learn
Your team keeps working in Outlook and Kinetic. They drag an order email into a folder, and status shows in Outlook: ticked when it's in, flagged with the reason when it isn't.
Typically live in under a day
No templates to build, no per-customer training and no integration project. It works through Kinetic's REST API, on on-prem or cloud Kinetic.
Published pricing
Per-line pricing in pounds, on the website, billed monthly. Less than the cost of a part-time employee. See pricing
You deal with the people who built it
lowki.ai is a UK company, hosted in the UK, with AI processing in the EU. Questions go to the team that built it and uses it on its own orders every day.
Orders and AP in one product
Sales order entry and AP invoices run in the same product, with the same approach: the work happens in Kinetic, and your rules still apply.
How it works
From inbox to ERP in seconds. Keying orders adds no value: it's slow and easy to get wrong. lowki.ai does the typing, and your team checks what it flags.
Simply drag and drop the email with attachment containing your sales order into a folder you define
Order Inbox
AI Assistant
Kinetic ERP
Auto-linked
lowki.ai reads the order, matches the customer and parts against your Kinetic data, and enters it. Anything it's unsure of is flagged in your inbox.
Your team checks anything flagged, inside Kinetic
Performance
Real Numbers from the Live Deployment at Thomas Dudley Plumbing Products
lowki.ai has been processing sales orders in production at Thomas Dudley Plumbing Products for 2+ years with consistently high accuracy
Sales Order Entry
Orders from email into Epicor Kinetic
lowki.ai reads customer orders from your email and enters them into Epicor Kinetic, flagging anything it's unsure of. Typically live in under a day, on both on-prem and cloud Kinetic.
Flags what it's unsure of
lowki.ai flags anything it's unsure of for your team to check. We recommend a hold BPM so every order is reviewed before it's processed.
Fills the EDI gap
EDI only ever covers your largest customers. lowki.ai handles the rest, from a single deployment.
Status in Outlook
Each processed email is ticked. If something stops an order going in, the email is flagged and its category says why.
Fields matched to your order
Customer, parts, PO number, and quantities. Picked out automatically.
Invoice matched to PO
Matched against receipts in Kinetic, ready for a person to post.
Accounts Payable
Live
Now doing AP invoices too
lowki.ai reads supplier invoices from your email and handles the logging and matching in Epicor Kinetic, through the screens your team already uses. Live in production on Thomas Dudley Plumbing Products' own accounts payable.
A person always posts
Approval follows your Kinetic setup, and a person always posts. lowki.ai never posts.
Logging and matching
lowki.ai logs the invoice into Kinetic and matches it against the PO and receipt. Both steps, one product.
Kinetic-native
Drives Kinetic's own screens for logging and matching. The ERP stays the source of truth.
For finance
Earlier sight of what you owe, nothing reaching expense accounts until the logged invoice becomes a full AP invoice, and an AP team that works the exceptions instead of keying.
Security and controls
Built on Kinetic, not beside it
What IT and finance ask first. The full detail is on the security and architecture page.
Kinetic's rules still apply
lowki.ai works through Epicor's REST API, so your directives, validations and approvals work as they do today. Nothing is duplicated outside the ERP.
Emails read, not kept
lowki.ai reads a copy of each email in memory and discards it once processed. The original stays in your mailbox, and AI processing runs in the EU.
Your own Docker stack
Each customer has their own lowki.ai services, hosted in the UK and never shared with another customer. No extra Epicor licence to buy.
Transparent Pricing for Every Scale
Monthly billing, business-hours email support and onboarding training included in all packages.
PAYG
Growing businesses
Production
Established operations
Growth
Higher volumes
Scale
Large enterprise
Insights
From the floor
Notes on order automation, EDI, and getting AI into Epicor Kinetic without a six-month project.
How to Automate Sales Order Entry in Epicor Kinetic
The four practical ways to automate sales order entry in Epicor Kinetic: EDI, document capture, building your own, and AI order entry. What each one covers, what it costs you in effort, and what to check before you choose.
Read more20 April 2026AI Order Processing Is Not OCR
Most manufacturers have tried OCR for order processing. Most have gone back to manual entry. Understanding why matters because it explains what AI can now do that OCR never could.
Read more20 April 2026Why lowki.ai Deploys in Hours, Not Months
Most ERP projects take months. lowki.ai was designed specifically to avoid that. Here's how a product shaped inside a live manufacturing operation ended up deploying in hours rather than weeks.
Read moreSee what it reads
from your orders
Send us a few real orders and we'll show you exactly what lowki.ai reads from them. Then see the full flow into Kinetic in a live demo.
Or email info@lowki.ai
